ChatRod Privacy Policy

At ChatRod, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our app. We are committed to safeguarding your privacy and ensuring that your data is handled with care, integrity, and transparency.
If you do not agree with any part of this Privacy Policy, please do not use the app.

1. Information We Collect

We collect only the data necessary to provide and improve your experience on ChatRod. This includes:
1.1 Information You Provide
Account Information: When you sign up, we collect information such as your email address, username, and profile details.
User Content: Any videos, images, comments, or other media you upload are stored as part of your profile.
Communication: If you contact us via the app, we may collect details of your correspondence.
1.2 Automatically Collected Information
Device Information: This includes data about your device, operating system, and IP address, which helps us optimize the app for your specific device.
Usage Information: We track how you interact with the app, such as the videos you watch, the content you engage with, and your interactions with other users.
Location Data: With your consent, we may collect approximate location data to enhance the relevance of the content you see.
1.3 Third-Party Information
We may receive data from third-party partners, such as social media platforms, when you use their login options to sign in.

2. How We Use Your Information

We are committed to using your personal data responsibly and only for purposes that improve your experience. Here’s how we use the data we collect:
To Operate and Improve ChatRod: We use your information to provide, personalize, and improve the app, ensuring content recommendations are tailored to your interests.
To Communicate with You: We may send you updates, security alerts, and support messages regarding your use of the app.
To Protect Our Users and Platform: Your data helps us prevent misuse, detect fraud, and ensure the security of our platform.
To Comply with Legal Obligations: In certain cases, we may be required to use or disclose your information to comply with legal obligations or protect our rights.
We do not sell your personal data to third parties, and we take your privacy seriously, offering greater protection than many larger platforms.

3. How We Protect Your Data

We employ advanced security measures to protect your personal information from unauthorized access, disclosure, or loss. These include:
Data Encryption: Your data is encrypted during transmission and at rest to prevent unauthorized access.
Access Controls: We limit access to your personal data to only those employees or contractors who need it to perform their duties.
Regular Audits: We conduct regular audits of our security protocols to ensure your data is handled responsibly.
While we take these steps to protect your data, it’s important to note that no system can be completely secure. In the unlikely event of a data breach, we will notify you promptly, in accordance with applicable laws and regulations.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

5. Your Privacy Choices

We believe in giving you control over your personal information. Here are your rights and choices:
5.1 Access and Correction
You have the right to access, correct, or delete your personal information. You can manage most of your data through your profile settings or by contacting us via the app.
5.2 Data Deletion
If you wish to delete your account, you can do so at any time via the app’s settings. Upon deletion, we will remove your content and personal data, although some information may be retained for legal or security purposes.
5.3 Opt-Out of Data Collection
You can opt out of certain types of data collection, such as location tracking, by adjusting your device settings. You may also disable personalized ads if you choose, though this may affect the relevance of content you see on ChatRod.

6. Sharing Your Information

We are very selective about how and with whom your data is shared. We share information only in the following circumstances:
With Your Consent: We will share your data with third parties only when you provide explicit consent.
Service Providers: We may share information with trusted service providers who help us run the platform (e.g., cloud storage providers). These partners are bound by strict confidentiality agreements.
Legal Obligations: We may disclose your information if required to do so by law, or to protect the rights, property, or safety of ChatRod, our users, or others.
We do not share your personal data with advertisers or marketing companies without your explicit permission. Our goal is to create a safe, private space for users, unlike many larger platforms that monetize data in ways that prioritize profit over user trust.

7. Children’s Privacy

ChatRod is not intended for children under the age of 13. If we become aware that we have collected personal data from a child under this age, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us immediately via the app.

8. International Data Transfers

Your data may be stored and processed in any country where we operate, and by using ChatRod, you consent to the transfer of your information to countries outside of your residence, including those that may have different data protection laws. We ensure that your information remains protected through contractual obligations and safeguards in compliance with applicable laws.

9. Third-Party Links and Services

The app may contain links to third-party websites or services, but we are not responsible for their privacy practices. We encourage you to read the privacy policies of any external services before providing your personal information to them.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted within the app, and you will be notified of significant updates. Your continued use of ChatRod after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us directly through the in-app communication tools provided within the app.

By using ChatRod, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Effective Date: 1st October 2024